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Technical Notes
Troubleshooting
If the camera fails to function as expected, check the list of common problems
below before consulting your retailer or Nikon-authorized service representative.
Refer to the page numbers in the right-most column for more information.
Display, Settings and Power Supply
Problem Cause/Solution A
Monitor is blank • Camera is off.
• Battery exhausted.
• Standby mode for saving power: press the
shutter-release button halfway.
• When flash lamp blinks red, wait until flash has
charged.
• Camera and computer are connected via USB
cable.
• Camera and TV are connected via AV cable or
HDMI cable.
20
20
15, 24
30
83
80
Monitor is hard to read • Adjust monitor brightness.
• Monitor is dirty. Clean monitor.
101
120
Camera turns off without
warning
• Battery exhausted.
• Camera has turned off automatically to save
power.
• Battery is cold.
20
108
119
Date and time of recording are
not correct
• Images taken while the clock is not set will
have a time stamp of “00/00/0000 00:00”;
movies will be dated “01/ 01/2010 00:00”. Set
the correct date and time using Date in the
setup menu.
• Check camera clock regularly against more
accurate timepieces and reset as required.
16
98
No indicators displayed in
monitor
Hide info is selected for Photo info.
Select Show info.
101
Date imprint not available Camera clock has not been set. 16, 98
Date not being displayed on
images even when Date
imprint is enabled
• Date imprint cannot be used with the current
shooting mode.
• A feature that cannot be used with date
imprint is selected.
• Date imprint cannot be used when recording
movies.
103
Camera settings reset The clock battery is exhausted; all settings were
restored to their default values.
99