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Technical Notes
105
Images appear
smeared.
The lens is dirty. Clean the lens. 98
Colors are
unnatural.
White balance or hue is not adjusted properly. 24, 62
Randomly spaced
bright pixels
(“noise”) appear in
image.
The subject is dark and the shutter speed is too
slow, or ISO sensitivity is too high. Noise can be
reduced by:
• Using the flash
• Specifying a lower ISO sensitivity setting
32
65
Images are too
dark
(underexposed).
• The flash is lowered or a shooting mode that
restricts the flash is selected.
• The flash window is blocked.
• The subject is beyond the range of the flash.
• Adjust exposure compensation.
• Increase ISO sensitivity.
• The subject is backlit. Select Backlighting scene
mode or raise the flash and set the flash mode
setting to X (fill flash).
11, 32,
37
12
111
36
65
25, 32
Images are too
bright
(overexposed).
Adjust exposure compensation. 36
Unexpected
results when flash
set to V (auto
with red-eye
reduction).
Use any scene mode other than Night portrait,
and change the flash mode to any setting other
than V (auto with red-eye reduction) and try
taking the picture again.
32, 37
Skin tones are not
softened.
• In some shooting conditions, facial skin tones
may not be softened.
• For images containing four or more faces, try
using the Skin softening effect in the playback
menu.
40
49
Saving images
takes time.
It may take more time to save images in the
following situations:
• When the noise reduction function is in
operation, such as when shooting in a dark
environment
• When shooting in Panorama assist scene mode
• When the flash mode is set to V (auto with
red-eye reduction)
• When the skin softening function is applied while
shooting
–
26
33
40, 67
Problem Cause/Solution A