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Troubleshooting
Technical Notes
Shooting
Problem Cause/Solution A
No picture taken when shutter-
release button is pressed.
• When camera is in playback mode, press c
or the shutter-release button.
• When menus are displayed, press d.
• Battery is exhausted.
• When flash lamp blinks, flash is charging.
26
10
20
29
Camera cannot focus. • The intended subject is one with which
autofocus does not perform well.
• Set AF assist in the setup menu to Auto.
• Focus error. Turn camera off and then on
again.
25
115
20
Pictures are blurred. • Use flash.
• Use high sensitivity shooting mode.
• Use Electronic VR.
• Use D (Best Shot Selector).
• Use tripod and self-timer.
28
33
114
91
30
Bright specks appear in
pictures taken with flash.
Flash is reflecting off particles in air. Turn flash
off.
29
Flash does not fire. • Flash is off.
• Some scene modes that cannot turn on flash
are selected.
• D modes other than Time-lapse movieP is
selected.
• Continuous, Multi-shot 16 or BSS is
selected for Continuous.
28
34
61
91
Optical zoom cannot be used. Optical zoom cannot be used while recording
movies.
61
Digital zoom cannot be used. Digital zoom is set to Off in the setup menu.
Digital zoom is not available in the following
situations.
• when Portrait or Night portrait is selected
for Scene mode.
• when the smile mode is selected.
• just before recording a movie (up to 2× can
be applied while recording movies other than
Time-lapse movieP)
• when Multi-shot 16 is selected for
Continuous.
115
35, 36
43
61
91