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Troubleshooting
Technical Notes
Camera cannot focus using auto-
focus
• Subject is low in contrast, dominated
by repeating geometric patterns, cov-
ers too small an area of the frame, or
contains many fine details, objects of
sharply differing brightness, or objects
at different distances from the cam-
era. Use focus lock to focus on
another subject at same distance.
• [Off] is selected for AF assist option in
camera setup menu.
• Focus error. Turn camera off and then
on again.
24
103
15
Pictures are blurred • Use flash.
•Use A.
• Use tripod and self-timer.
28
84
5, 30
Pictures are too dark
(underexposed)
• Flash is off.
• Flash window is blocked.
• Subject is beyond flash range.
• Adjust exposure compensation.
• Subject is backlit. Select L ([Back
light] scene mode) or use fill flash.
28
22
28
81
28, 42
Pictures are too bright
(overexposed)
Adjust exposure compensation. 81
Randomly spaced bright pixels
(“noise”) appear in image
Shutter speed too slow. Noise can be
reduced by:
• Using flash
• Set sensitivity to values other than
[Auto].
• Choosing J, G, or D scene mode
28
85
32
Pictures appear smeared Lens is dirty. Clean lens. 113
Colors are unnatural White balance does not match light
source.
79
Flash does not fire Flash is off. Note that flash turns off
automatically in T mode and some
scene modes, or when option other than
[Single] is selected for [Continuous], or
[BSS] is on.
28
33, 38
53
82, 84
Problem Cause/Solution c