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Q&A Troubleshooting
Try checking these items (→92 - 97) first.
If the problem persists, performing [Reset] in the [Setup] menu may resolve the issue.
(Note that except for some items such as [Clock Set], all settings are returned to their
values from the time of purchase.)
Battery, power
Camera does not work even if power is turned on.
●
Battery is not inserted correctly (→12), or needs recharging.
The power cuts off during use.
●
Battery needs recharging.
●
Camera is set to [Auto Power Off]. (→37)
→ Turn on the power again.
Recording
Cannot record pictures.
●
The camera is in Playback Mode.
→ Press the Playback button to switch to recording mode.
●
Built-in memory/card is full. → Free space by deleting unwanted pictures (→31).
Recorded pictures look white.
●
Lens is dirty (fingerprints, etc.).
→ Clean lens surface with a soft, dry cloth.
●
Lens is foggy (→4).
Recorded pictures are too bright/too dark.
●
Adjust the exposure (→48).
2-3 pictures are taken when I press the shutter button just once.
●
Camera is set to use [Burst] (→60).
Focus not aligned correctly.
●
Not set to mode appropriate for distance to subject. (Focus range varies according to recording
mode.)
●
Subject outside of focus range.
●
Caused by jitter or subject movement (→40).
Recorded pictures are blurred. Optical Image Stabiliser ineffective.
●
Shutter speed is slower in dark locations and Optical Image Stabiliser is less effective.
→ Hold camera firmly with both hands, keeping arms close to body.
→ Set [Digital Zoom] to [OFF] and [Sensitivity] to [
]. (→56, 59)
Recorded pictures appear coarse, or there is interference.
●
ISO Sensitivity is high, or shutter speed is low.
(Default [Sensitivity] setting is [
] – interference may appear with indoor pictures.)
→ Lower [Sensitivity] (→56).
→ Take pictures in brighter locations.
●
Camera is set to [High Sens.].
(Picture becomes slightly coarser in response to high sensitivity.)