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If a Paper Jam Occurs
The error message “Paper is jammed.” is displayed on the status monitor of the computer
screen.
1
Turn off the printer’s power once
and turn it back on again with
both the paper cassette and ink
cassette still inserted.
• Jammed paper will be ejected from the
front panel or the rear panel . (Paper
may be ejected from both the front panel
and the rear panel .)
Opening for removing paper jams
Front panel
Rear panel
2
Remove the paper from the front
panel or rear panel .
3
Remove the ink cassette to
verify that there is no more
paper lodged inside the printer.
4
Replace the ink cassette.