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Operating Instructions
80
4.2 Troubleshooting
Problem Cause and Remedy
Camera images are not
displayed.
• Network Camera is not working.
Try to connect to Network Camera directly using a
web browser. This will verify if Network Camera is
working correctly.
• Network Camera is turned off.
Turn on Network Camera.
• The invalid IP address of Network Camera is set.
Set the available IP address on Edit Camera
window.
• The authentication is set for Network Camera.
Check Use Authentication check box and enter
User Name (ID) and Password:.
• The network is going down.
Confirm the network parameters of the PC.
• The network congestion is interfering.
Network Camera Recorder may not display the
images immediately.
• The proxy server may prevent you from connecting
directly to Network Camera.
Set the proxy settings on Proxy Settings window
selecting [File] [Proxy Setup] on the menu
bar.
The images of Network
Cameras on the Camera
Bar does not appear.
• The images of Network Cameras are sticking out of
the display.
Broaden the display of the Camera Bar.