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Appendix
WARRANTY POLICY
All Pentax cameras purchased through authorized bona fide photographic distribution
channels are guaranteed against defects of material or workmanship for a period of
twelve months from date of purchase. Service will be rendered, and defective parts
will be replaced without cost to you within that period, provided the equipment does
not show evidence of impact, sand or liquid damage, mishandling, tampering, battery
or chemical corrosion, operation contrary to operating instructions, or modification by
an unauthorized repair shop. The manufacturer or its authorized representatives shall
not be liable for any repair or alterations except those made with its written consent
and shall not be liable for damages from delay or loss of use or from other indirect or
consequential damages of any kind, whether caused by defective material or
workmanship or otherwise; and it is expressly agreed that the liability of the
manufacturer or its representatives under all guarantees or warranties, whether
expressed or implied, is strictly limited to the replacement of parts as hereinbefore
provided. No refunds will be made on repairs by non-authorized Pentax service
facilities.
Procedure During 12-month Warranty Period
Any Pentax which proves defective during the 12-month warranty period should be
returned to the dealer from whom you purchased the equipment or to the
manufacturer. If there is no representatives of the manufacturer in your country, send
the equipment to the manufacturer, with postage prepaid. In this case, it will take a
considerable length of time before the equipment can be returned to you owing to the
complicated customs procedures required. If the equipment is covered by warranty,
repairs will be made and parts replaced free of charge, and the equipment will be
returned to you upon completion of servicing. If the equipment is not covered by
warranty, regular charges of the manufacturer or of its representatives will apply.
Shipping charges are to be borne by the owner. If your Pentax was purchased outside
of the country where you wish to have it serviced during the warranty period, regular
handling and servicing fees may be charged by the manufacturer's representatives in
that country. Notwithstanding this, your Pentax returned to the manufacturer will be
serviced free of charge according to this procedure and warranty policy. In any case,
however, shipping charges and customs clearance fees to be borne by the sender. To
prove the date of your purchase when required, please keep the receipt or bills
covering the purchase of your equipment for at least a year. Before sending your
equipment for servicing, please make sure that you are sending it to the
manufacturer's authorized representatives or their approved repair shops, unless you
are sending it directly to the manufacturer. Always obtain a quotation for the service
charge, and only after you accept the quoted service charge, instruct the service
station to proceed with the servicing.
• This warranty policy does not affect the customer’s statutory rights.
• The local warranty policies available from Pentax distributors in some
countries can supersede this warranty policy. Therefore, we recommend
that you review the warranty card supplied with your product at the time
of purchase, or contact the PENTAX distributor in your country for more
information and to receive a copy of the warranty policy.