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Broadband Router User Guide
62
Q: There is bad focus on the Internet Camera, what should be done?
A1: The focus might not be correctly adjusted for the line of sight. You need to
adjust the Internet Camera focus manually as described in Appendix E: Adjust
Internet Camera Focus.
A2: The adaptor used is not fitted with your C-type lens. If you have previously
changed the supplied CS-type lens, you may have unintentionally installed a C-type
lens without fitting the adaptor first.
Q: Noisy images occur. How can I solve the problem?
A1: The video images might be noisy if the Internet Camera is used in a very low
light environment. To solve this issue you need more light.
Q: There is a poor image quality, how can I improve the image?
A1: A possible cause might be the incorrect display properties configuration for your
desktop. You need to open the Display Properties on your desktop and configure
your display to show at least 65’000 colors, for example at least 16-bit.
Note: Applying only 16 or 256 colors on your computer will produce dithering arti-
facts in the image.
A2: The configuration on the Internet Camera image display is incorrect. You need
to adjust the image related parameter for improve images such as brightness, con-
trast, hue and light frequency. Please refer to the Image section of Chapter 3 for
detail information.
Q: There are no images available through the web browser?
A: The ActiveX might be disabled. If you are viewing the images from Internet Ex-
plorer make sure ActiveX has been enabled in the Internet Options menu.
Alternatively, you can use the Java Applet for viewing the required images.