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Power
Symptom Explanation/Solution
The camcorder does not turn
on.
• The battery pack may not be installed on
your camcorder. Insert a battery pack to the
camcorder.
• The inserted battery pack may be discharged.
Charge the battery pack or replace it with a
charged one.
• If you use the AC power adaptor, make sure it is
properly connected to a wall outlet.
The power turns off
automatically.
• Is
“Auto Power Off” set to “5 Min”? If no button
is pressed for about 5 minutes, the camcorder is
automatically turned off (“Auto Power Off”). To
disable this option, change the setting of “Auto
Power Off” to “Off.”
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• The battery pack is almost exhausted. Charge
the battery pack or replace it with a charged one.
Power cannot be turned off.
• Remove the battery pack or unplug AC power
adaptor, and connect the power supply to the
camcorder again before turning it on.
The battery pack is quickly
discharged.
• The temperature is too low.
• The battery pack is not fully charged. Charge the
battery pack again.
• The battery pack reached its lifespan and cannot
be recharged.
Use another battery pack.
TROUBLESHOOTING
Before contacting a Samsung authorized service centre, perform the following simple checks. They
may save your time and expense of an unnecessary call.