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FAQ
When the movie clip doesn’t play back on the PC
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When the movie clip recorded by the camera doesn’t play back
on the PC, the causes are mostly due to the codec installed on
the PC.
When codec for play back the movie clip isn’t installed
Install the codec as listed below.
[Installing codec for Windows]
Installing the XviD codec
1) Insert the CD provided with the camera.
2) Run the windows explorer and select [CD-ROM drive:\XviD]
folder and click the XviD-1.1.2-01112006.exe file.
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The XviD codec is distributed according to the GNU General
Public License and everyone can copy, distribute and
change this codec. This License applies to any program or
other work which contains a notice placed by the copyright
holder saying it may be distributed under the terms of this
General Public License. For more information, see the
License documents (http://www.gnu.org/copyleft/gpl.html).
[Installing codec for Mac OS]
1) Visit the following site for downloading the codec.
(http://www.divx.com/divx/mac)
2) Click the [Free Download] menu on the top right side of the
window then download windows appears.
3) Check the version of Mac OS and click the [Download]
button to download the file and save it on a desired folder.
4) Run the downloaded file and the codec for playing back the
movie clip will be installed.
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If the movie file is not played back on the Macintosh OS,
use a media player that supports Xvid codec (e.g: Mplayer).
When the DirectX 9.0c or later is not installed
Install the DirectX 9.0c or later
1) Insert the CD provided with the camera
2) Run the windows explorer and select the [CD-ROM drive:\
DirectX] folder and click the DXSETUP.exe file.
The DirectX will be installed. Visit the following site for
downloading the DirectX.http://www.microsoft.com/directx
If a PC connected with the camera stops responding while Windows
is starting.
In this case, disconnect the PC and the camera and Windows
will start. If the problem happens continuously, set the Legacy
USB Support to disable and re-start the PC. The Legacy USB
Support is in the BIOS setup menu. (The BIOS setup menu
differs from the PC manufacturers and some BIOS menus
don’t have Legacy USB Support) If you can’t change the
menu by yourself, contact to the PC manufacturer or BIOS
manufacturer.
If the movie clip can’t be deleted, or the removable disk can’t be
extracted or an error message displays during the file transfer.
If you install only the Samsung Master, the problems mentioned
above occasionally happen.
-
Close the Samsung Master program by clicking the Samsung
Master icon on the Taskbar.
- Install all the application programs included in the software
CD.