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X. Troubleshooting
Camera locks up
• In the event the camera locks-up, push the power button and
shutter button at the same time to force-off and reset the camera.
• Check SeaLife website for firmware updates:
www.sealife-cameras.com/firmware
Camera not connecting to computer or wall charger
• Gently clean the gold pin contacts on the camera and USB
adapter with cotton swab moistened with isopropyl alcohol. You
may also use contact cleaner, available at most electronic parts
stores. Be careful not to bend the spring contacts on the USB
adapter. Do not use pencil eraser or other abrasives to clean the
contacts as that will remove the gold plating.
• Check and remove and debris that may be obstructing the USB
adapter from being fully inserted into the camera’s waterproof
USB port.
• Reboot computer and try again.
• Try using another USB cable. It’s a micro-B type USB cable,
which is commonly used with smart phones and other USB
devices.
• The USB adapter is not waterproof and needs to be replaced if
it got wet.
• Try connecting the camera to a PC or wall charger and pulling
back slightly on the adapter. This may be a temporary solution to
get a USB connection until the adapter can be replaced.