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Troubleshooting
The eyes of the subject come out red.
• Activate the red eye reduction function (page 59).
• Get close to the subject, and shoot the subject within the flash range using
the flash. Check the flash range in “Specifications.”
Dots appear and remain on the LCD screen.
• This is not a malfunction. These dots are not recorded (page 10).
The image is blurred.
• The picture was taken in a dark location without the flash, resulting in
camera shake. The use of a tripod or the flash is recommended (pages 42,
87, 128).
The EV scale b B is flashing.
• The subject is too bright or too dark for the metering range of the camera.
Your camera cannot play back images.
• The folder/file name has been changed on your computer (page 178).
• When an image file has been processed by a computer or when the image
file was recorded using a model other than that of your camera, playback on
your camera is not guaranteed.
• Use “PlayMemories Home” to play images stored on a PC with this camera.
• The camera is in USB mode. Delete the USB connection (page 181).
Your camera cannot delete an image.
• Cancel the protection (page 154).
You have deleted an image by mistake.
• Once you have deleted an image, you cannot restore it. We recommend that
you protect images that you do not want to delete (page 154).
Viewing images
Deleting images