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Troubleshooting
If you experience trouble with your camera, try the following solutions.
Check the items on pages 178 to 186. Consult your Sony dealer or local
authorized Sony service facility.
The battery pack cannot be installed.
• As you insert the battery pack, use the tip of the battery pack to push the
lock lever (page 22).
• You can use an NP-FM500H battery pack only. Make sure that the battery
is NP-FM500H.
The remaining battery indicator is incorrect, or sufficient remaining
battery indicator is displayed but the power runs out too quickly.
• This phenomenon occurs when you use the camera in an extremely hot or
cold location (page 190).
• The battery pack is discharged. Install a charged battery pack (page 18).
• The battery pack is dead (page 24). Replace it with a new one.
Cannot turn on the camera.
• Install the battery pack correctly (page 22).
• The battery pack is discharged. Install a charged battery pack (page 18).
• The battery pack is dead (page 24). Replace it with a new one.
1
Check the following items.
2
Remove the battery pack, and insert the battery pack again after
about one minute, and turn on the power.
3
Reset the settings (page 155).
4
Consult your Sony dealer or local authorized Sony service facility.
Battery pack and power