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Table of Contents Useful Recording Techniques Index
Troubleshooting
Troubleshooting
If you run into any problems using your
camcorder, use the following list to
troubleshoot the problem. If the problem
persists, disconnect the power source and
contact your Sony dealer.
Overall operations ..........................................p. 98
Batteries/power sources ................................p
. 99
LCD screen ......................................................p
. 99
“Memory Stick PRO Duo” media .................p
. 99
Recording .......................................................p
. 100
Playback .........................................................p
. 101
Playing back images stored on “Memory Stick
PRO Duo” media on other devices .............p
. 101
Editing movies/photos on your camcorder
.........................................................................p
. 102
Playback on the TV ......................................p
. 102
Dubbing/Connecting to other devices .......p
. 102
GPS (HDR-TG5VE/TG7VE) ......................p
. 102
Examples of functions that cannot be used
simultaneously ...............................................p
. 102
Notes before sending your camcorder
for repair
Your camcorder may be required to initialize
or change the current internal memory of your
camcorder, depending on the problem. In the
event of this, the data stored on the internal
memory will be deleted. Be sure to save the
data on the internal memory on other media
(backup) before sending your camcorder for
r
epair (p. 59, see Operating Guide too). We
will not compensate you for any loss of internal
memory data.
During repair, we may check a minimum
amount of data stored on the internal memory
in order to investigate the problem. However,
your Sony dealer will neither copy nor retain
your data.
Overall operations
The power does not turn on.
Attach a charged battery pack to the
camcorder (p. 18).
The plug of the AC Adaptor has been
disconnected from the wall outlet (wall
socket). Connect it to the wall outlet (wall
s
ocket) (p. 18).
Set the camcorder onto the “Handycam”
S
tation Cradle securely (p. 18).
The camcorder does not operate even
when the power is set to on.
It takes a few seconds for your camcorder to
be ready to shoot after the power is turned on.
This is not a malfunction.
Disconnect the AC Adaptor from the wall
outlet (wall socket) or remove the battery
pack, then reconnect it after about 1 minute.
If the functions still do not work, press RESET
(p
. 7) using a pointed object. (If you press
RESET, all settings, including the clock setting,
are reset.)
The menu settings have changed
automatically.
The following menu items return to the
default settings in more than 12 hours after
you close the LCD screen.
[AUTO BACK LIGHT]
[SPOT MTR/FCS]
[SPOT METER]
[SPOT FOCUS]
[EXPOSURE]
[FOCUS]
[SCENE SELECTION]
[WHITE BAL.]
[BLT-IN ZOOM MIC]
[MICREF LEVEL]
The following menu items return to the
default settings when you switch between
movie recording and photo recording and
playback modes.
[ FADER]
[TELE MACRO]
[
SELF-TIMER]
Your camcorder gets warm.
Your camcorder may become warm during
operation. This is not a malfunction.