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filename[C:\My Documents\_upload job\3075509111\3075509111DSCP2UC\02GB-DSCP2UC\13TRB.FM]
masterpage:L1adv-Left-04
model name1[DSC-P2]
[3-075-509-
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Computers (continued)
Symptom Cause Solution
Your computer does not
recognize your camera.
• The camera is turned off.
• The battery level is too low.
• You are not using the supplied USB cable.
• The USB cable is not connected securely.
• [USB CONNECT] is set to [PTP] in the SET UP
settings.
• The USB connectors on your computer are
connected to other equipment besides the
keyboard, the mouse, and your camera.
• The USB driver is not installed.
• Your computer does not properly recognize the
device because you connected the camera and
your computer with the USB cable before you
installed the “USB Driver” from the supplied
CD-ROM.
p Turn on the camera (page 14).
p Use the AC power adaptor (supplied) (page 13).
p Use the supplied USB cable (page 42).
p Disconnect the USB cable, and securely connect it again. Make
sure that “USB MODE” is displayed on the LCD screen
(page 42).
p Set it to [NORMAL] (pages 50, 93).
p Disconnect the USB cables except for those connected to the
keyboard, the mouse, and your camera.
p Install the USB driver (page 40).
p Delete the erroneously recognized device from your computer,
then install the USB driver (pages 40, 44).
You cannot copy images. • The camera is not correctly connected to your
computer.
• The copy procedure differs depending on your
OS.
—
p Connect the camera and your computer correctly using the USB
cable (See above).
p Follow the copy procedure that your OS suggests (pages 43, 44,
49).
p If you are using the “PIXELA ImageMixer for Sony” software,
click on HELP.
The image cannot be
played back on a
computer.
—
—
p If you are using the “PIXELA ImageMixer for Sony” software,
click on HELP.
p Consult the computer or software manufacturer.
The image and sound are
affected by noise when
you play back an image on
a computer.
• You are playing back the file directly from the
“Memory Stick.”
p Copy the file to the hard disk of the computer and then play the
file back from the hard disk (page 75).
You cannot print an
image.
— p Check the printer settings.
p See “Choosing images to print” (page 67), or if you are using
the “PIXELA ImageMixer for Sony” software, click on HELP.
01cov.book Page 82 Wednesday, April 3, 2002 11:17 AM