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Troubleshooting
Troubleshooting
87
Connecting to a computer
Symptom Cause and/or Corrective Actions
For TRV270E/285E:
The computer does not recognize
your camcorder.
cDisconnect the cable from the computer and camcorder, then connect it
again firmly.
cDisconnect the USB device other than the keyboard, the mouse, and the
camcorder from the computer.
cDisconnect the cable from the computer and camcorder, restart the
computer, then connect them again correctly.
For TRV270E/285E:
An error message appears when you
place the CD-ROM in your computer.
cSet the computer display as follows:
– Windows: 800 × 600 dots or more, High Color (16 bits, 65 000 colors
or more)
– Macintosh: 1 024 × 768 dots or more, 32 000 colors or more
For TRV270E/285E:
You cannot view the pictures the
camcorder is seeing on the computer.
cDisconnect the cable from the computer, turn on the camcorder, then
connect it again.
cSlide the POWER switch to select the CAMERA mode, set [USB
STREAM] to [ON] in the (SETUP MENU). (p. 56) (Only when
connecting to the Windows computer with a USB cable)
For TRV270E/285E:
You cannot view the pictures
recorded on a tape on the computer.
cDisconnect the cable from the computer, turn on the camcorder, then
connect it again.
cSlide the POWER switch repeatedly to select the PLAY/EDIT mode, set
[USB STREAM] to [ON] in the (SETUP MENU). (p. 56) (Only
when connecting to the Windows computer with a USB cable)
For TRV270E/285E:
You cannot view the pictures
recorded on a tape on the Macintosh
computer.
cWhen you connect your camcorder to a Macintosh computer using a
USB cable, you cannot copy pictures recorded on a tape to the computer.
To copy recordings from a tape, connect your camcorder to the computer
with an i.LINK cable and use the standard software in the OS.
,continued