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8. Guarantee
The term of a guarantee is 12 months after the product delivery.
If by any chance trouble by responsibility of our company occurs before an above period, TELI repairs it free of
charge according to a repair rule of Clause 9.
During terms of a guarantee, when the trouble cause is the case of below, TELI charges the repair costs.
- Troubles and the damages that causes by misuse, unsuitable repair or remodeling.
- Distribution hazards like drops and vibrations after purchase. Troubles and damages by transportation.
- Troubles and damages by fire, natural calamity (earthquake, storm and flood damage, thunderbolt), damages
from salty breeze, gas harm, abnormal voltage.
9. Repair
(1) Condition for repair
Basically, has to return it to our company when the user requests us to repair product.
Beside that, customer should pay these expenses (travel expenses, camera disassembly technology costs) of
both customer and end user. Also customer should pay in themselves costs for return camera to us.
(2) The period of repairing product
- Repair free of charge Refer to Clause 8.
- Charged repair Basically, repair period is 7 years after the last production end of products.