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Troubleshooting and Routine Maintenance
57
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Error messages B
As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
Error Message Cause Action
Cover is Open The scanner cover is not closed
completely.
Lift the scanner cover and then close it again.
Data Remaining
Print data is left in the machine's
memory.
Re-start printing from your computer.
Print data is left in the machine's
memory. The USB cable was
unplugged while the computer was
sending the data to the machine.
Press Stop/Exit. The machine will cancel the job
and clear it from the memory. Try to print again.
High Temperature
The print head is too warm. Allow the machine to cool down.
Hub is Unusable.
A Hub or USB Flash memory drive
with a Hub has been connected to
the USB direct interface.
A Hub or USB Flash memory drive with a Hub
are not supported. Unplug the device from the
USB direct interface.
Init Unable XX
The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, disconnect the machine from the
power source for several minutes then
reconnect it.
Ink Empty Black
The indicated ink cartridge is
empty.
The machine will stop all print
operations.
Replace the ink cartridge indicated on the
display. (See Replacing the ink cartridges
on page 62.)
Ink Empty Yellow
Ink Empty Cyan
Ink Empty Magent
Low Temperature
The print head is too cold. Allow the machine to warm up.
Media Error The memory card is either
corrupted, improperly formatted, or
there is a problem with the memory
card.
Put the card firmly into the slot again to make
sure it is in the correct position. If the error
remains, check the media drive (slot) of the
machine by putting in another media card that
you know is working.
Media is Full.
The memory card or USB flash
memory drive you are using already
contains 999 files.
Your machine can only save to your memory
card or USB flash memory drive if it contains less
than 999 files. Try deleting unused files to free
some space and try again.
Near Empty Black
The indicated ink cartridge is
running out of ink.
Order a new ink cartridge.
Near Empty Yellw
Near Empty Cyan
Near Empty Mgent