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Troubleshooting
161
List of Messages
Refer to List of Messages for Wi-Fi Functions (A 164) for a list of messages related to Wi-Fi functions
and List of Messages for Web Services (A 166) for messages related to Web services when using
Wi-Fi functions.
Accessing the memory card. Do not remove the memory card.
- You opened the double memory card slot cover while the camcorder was accessing the
memory card or the camcorder started accessing the memory card as you opened the double
memory card slot cover. Do not remove the memory card until this message disappears.
Back up recordings regularly
- This message may appear when you turn on the camcorder. In the event of a malfunction,
recordings may be lost so back up your recordings regularly.
Battery pack is not compatible. Turning off the camcorder.
- A battery pack not recommended by Canon for use with this camcorder was attached and the
camcorder was turned on. The camcorder will automatically turn off in 4 seconds.
Cannot communicate with the battery pack. Continue using this battery pack?
- You attached a battery pack that is not recommended by Canon for use with this camcorder.
- If you are using a battery pack recommended by Canon for use with this camcorder, there may
be a problem with the camcorder or battery pack. Consult a Canon Service Center.
Cannot convert scenes recorded at 50.00P
- Scenes that were recorded with a recording mode of 28 Mbps LPCM (50.00P), 28 Mbps
(50.00P) or 35 Mbps (50.00P) cannot be converted.
Cannot convert the scene
- The camcorder cannot convert scenes that were recorded using a video configuration that is
not supported (NTSC).
- You cannot convert scenes that were recorded or edited using another device and then
transferred to a memory card connected to a computer.
- MP4 scenes recorded with a recording mode of 4 Mbps can only be converted to MP4 movies
with a recording mode of 4 Mbps or 3 Mbps. Similarly, MP4 scenes recorded with a recording
mode of 3 Mbps can only be converted to MP4 movies with a recording mode of 3 Mbps.
Cannot divide the scene. Initialize only using the camcorder.
- Use the supplied software to save the scene and divide it on the computer.
Cannot play back
- Movies cannot be played back from a 64 MB or smaller memory card. Use a recommended
memory card (A 34).
Cannot play back Check the memory card
- There is a problem with the memory card. Save your recordings (A 108) and initialize the
memory card using the [Complete Initialization] option (A 35). If the problem persists, use a
different memory card.
Cannot play back Initialize only using the camcorder
- The memory card in the camcorder was initialized using a computer. Initialize the memory card
with this camcorder (A 35).
Cannot record
- There is a problem with the memory card. If this message appears often without apparent
reason, contact a Canon Service Center.
Cannot record Check the memory card
- There is a problem with the memory card. Save your recordings (A 108) and initialize the
memory card using the [Complete Initialization] option (A 35). If the problem persists, use a
different memory card.
(in alphabetical order)
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