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Trouble?
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Additional Information
Additional Information
Trouble?
If you have a problem with your camcorder, refer to this checklist. Consult your dealer
or a Canon Service Center if the problem persists.
Power Source
Recording/Playback
Troubleshooting
Problem Solution
• Camcorder will not turn on.
• The camcorder switches off
by itself.
• The cassette compartment
cover will not open.
• The cassette compartment
stopped half way while
inserting/removing a tape.
• The LCD/viewfinder switches
on and off.
Battery pack is exhausted. Replace or charge the battery pack. 13
Attach the battery pack correctly.
Use the compact power adapter.
Battery pack will not charge. Charge the battery pack in temperatures between 0 C and
40 C.
–
Battery packs become hot with use and may not charge. When
the battery pack is outside the charging temperature range, the
CHG (charge) indicator will flash irregularly. The charging will
start once the battery pack temperature is below 40 °C.
–
The battery pack is damaged. Use a different battery pack. –
If you connect a faulty power adapter or battery pack, the
CHARGE indicator flashes approx. twice per second and the
charging stops.
Check that the compact power adapter is correctly connected to
the camcorder.
Problem Solution
Buttons will not work. Turn on the camcorder. –
Load a cassette. 15
Abnormal characters appear on
the screen. The camcorder
does not operate properly.
Disconnect the power source and reconnect it after a short time.
If the problem still persists, disconnect all power sources
(including the battery pack and the backup battery). This will
reset all the camcorder's settings.
–
“ ” flashes on the screen. Load a cassette. 15
“ ” flashes on the screen. Battery pack is exhausted. Replace or charge the battery pack. 13
“ ” flashes on the screen. Condensation is detected. See reference page. 54
“REMOVE THE CASSETTE”
appears on the screen.
Remove the cassette and reinsert it. 15
Video noise appears on screen. When using the camcorder in a room where a plasma TV is
located, keep a distance between the camcorder and the
plasma TV.
–