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Appendix
Troubleshooting
Problem Cause and/or Action
Camera does not turn on.
The battery may be exhausted. Charge or replace
the battery.
Camera turns off
automatically.
Press the POWER button to turn on the camera.
LCD turns dark.
Press any button except the POWER button to turn
on the LCD.
Empty battery icon is
displayed on the LCD, then
the camera turns off.
Battery is exhausted, please replace or recharge.
LCD monitor displays
“No image”.
There is no image file in the memory card. Image
file format may not be supported.
LCD monitor displays
“Not available for this file”.
Function is only available for specific file types. File
format is not supported.
LCD monitor displays
“Memory full”.
Memory card is full. Replace the memory card with
a new one or delete unnecessary images.
LCD monitor displays
“File locked”.
This file is locked. Unlock the file. See “Protect” on
page 55.
LCD monitor displays
“Card locked”.
The memory card is protected. Remove the card
and slide the write-protect switch to its unlock
position.
LCD monitor displays
“Format error”.
The card may be damaged. You can either change
the card or wipe to clean the connected points.
LCD monitor displays
“Copy error”.
The memory card is protected. Remove the card
and slide the write-protect switch to its unlock
position.
The memory card is full. Replace card or delete
unnecessary files.
No image displays on the
TV screen.
Incorrect TV-out type was selected. Set the correct
TV-out type to match your TV system.
The lens is stuck.
Do not force the lens to go back.
The type of the battery used may be incorrect or the
battery power level is too low. Change the battery or
charge the battery before using the camera.
LCD monitor Displays
“Auto Shutdown”.
The camera’s protection function may have
activated because camera temperature is too high.
Turn off the camera and wait until it cools down
before trying to use it again.