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Symptom
Possible cause/ remedy
The image is striped.
• This may be interference fringes between dots of printed
matter and TV scanning lines or CMOS pixels. Changing the
shooting range may help the problem.
• Vertical stripes may appear on an LCD projector image.
Manually adjusting the dot clock at the projector side may
help the problem.
Images on the SD card/
USB flash drive are not
displayed.
• Remove the SD card/USB flash drive, wait a few seconds and
reinsert.
The image does not move. • Camera image is set to [Pause]. Press the Pause button on
the operating panel again to restart.
The remote control does not
work.
• Battery power is low. Replace the batteries with new ones.
• The incorrect remote control is being used. Use the supplied
remote control.
After inserting the SD
card/USB flash drive,
operations cannot be
performed.
• The SD card/USB flash drive is not being read correctly. Use
the SD card/USB flash drive after formatting it twice as
described below. First, format the card using a computer.
Second, format the card using the main unit.
Drawing speed of the tablet is
too slow.
• Drawing speed may become slow depending on the resolution
setting of the unit. This is not a malfunction.
The touch panel does not
operate correctly.
• Please be sure not to touch panel in more than one point at a
time.
The external mic is not heard. • Adjust the volume by a touch panel. Or adjust the volume in
the outside connection apparatus side.
•
Please confirm that "an outside microphone" has been
selected.
The network function does
not operate.
• Reconfirm this camera system and the network configuration
of the PC to be connected to this camera system, and then,
cross-check them with the settings described below.
• Reconfirm the restrictive conditions (e.g., number of
connections) and the setting details of this camera system, as
well.
The network operation is
unstable.
• The WEB connection works only in the following environment:
1. The OS installed is Microsoft WindowsXP（SP2 or later
/Vista/7/8.
2. 1.6.0_29 or newer has been installed and Java (Sun) is
valid.
3. Internet Explorer6 or 7 has been installed.