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Warranty 33
Warranty
Epson America, Inc. Limited Warranty
What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser
of the Epson product enclosed with this limited warranty statement that the product, if
purchased new and operated in the United States or Canada, will be free from defects in
workmanship and materials for a period of three (3) years from the date of original
purchase. For warranty service, you must provide proof of the date of original purchase.
What Epson Will Do To Correct Problems: Should your Epson product prove defective
during the warranty period, please call the Epson Connection at (800) 637-7661 + PIN or
(562) 276-4394 in the U.S. and (905) 709-3839 in Canada for warranty instructions and
return authorization. An Epson service technician will provide telephone diagnostic service
to determine whether the product requires service. If service is needed, Epson will, at its
option, exchange or repair the product without charge for parts or labor. When Epson
authorizes an exchange for the defective unit, Epson will ship a replacement product to
you, freight prepaid, so long as you use an address in Canada or the U.S. (excluding Puerto
Rico and U.S. Possessions). Shipments to other locations will be made freight collect. You
are responsible for securely packaging the defective unit and returning it to Epson within
five (5) working days of receipt of the replacement. Epson requires a debit or a credit card
number to secure the cost of the replacement product in the event that you fail to return
the defective one. When warranty service involves the exchange of the product or of a part,
the item replaced becomes Epson property. The exchanged product or part may be new or
previously refurbished to the Epson standard of quality, and, at Epson’s option, the
replacement may be another model of like kind and quality. Epson’s liability for
replacement of the covered product will not exceed the original retail selling price of the
covered product. Exchange or replacement products or parts assume the remaining
warranty period of the product covered by this limited warranty.
What This Warranty Does Not Cover: This warranty covers only normal use in the
United States and Canada. This warranty does not cover consumables. This warranty is
not transferable and will not apply to products purchased from an end user. Epson is not
responsible for warranty service should the Epson label or logo or the rating label or serial
number be removed. Epson is not responsible for warranty service should the product fail
to be properly maintained or fail to function properly as a result of misuse, abuse,
improper installation, neglect, improper shipping, damage caused by disasters such as fire,
flood, and lightning, improper electrical current, software problems, interaction with non-
Epson products, or service other than by an Epson Authorized Servicer. If a claimed defect
cannot be identified or reproduced in service, you will be held responsible for costs
incurred.