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Selecting Basic Print Settings - Mac OS X
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Border Appears on Borderless Prints
If you see a border on borderless prints, try these solutions:
• Make sure you are printing on a compatible borderless paper type and size.
Note: Do not select a custom paper size for borderless prints.
• Windows: Make sure you selected the Borderless setting in your printer software.
• Mac OS X: Make sure you selected the Borderless checkbox or a paper size with a Borderless
option in your printer software.
• Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless
prints.
Parent topic: Solving Page Layout and Content Problems
Related references
Borderless Paper Type Compatibility
Related tasks
Selecting Basic Print Settings - Windows
Selecting Print Layout Options - Windows
Selecting Basic Print Settings - Mac OS X
Incorrect Characters Print
If incorrect characters appear in your prints, try these solutions before reprinting:
• Make sure any cables are securely connected at both ends.
• In Windows, delete all print jobs from the Windows Spooler:
• Windows 7: Click and select Devices and Printers. Right-click your product name, select See
what's printing, select your product name again if necessary, right-click the stalled print job, click
Cancel, and click Yes.
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