Filter
Top Products
143 English
COMMONLY ASKED QUESTIONS
Viewing
images
Why isn’t the
magnified image
clear?
Due to the
characteristics of
the camera,
magnified images
appear less clear.
Not a malfunction.
Why isn’t the
captured image
clear?
The image was
captured using
the digital zoom.
Not a malfunction.
Can I play back
image and sound
data that I edited
using my
computer?
— We cannot
guarantee the
accurate playback of
data that has been
edited using a
computer.
Why is there a
motor-like sound
during video clip
playback?
The sound of the
camera’s
mechanical action
was recorded.
Not a malfunction.
Connecting
to a TV
Why is there no
sound?
The volume on
the TV is set to
the minimum.
Adjust the volume
on the TV.
The playback
volume of the
camera is set to 0.
Increase the
playback volume of
the camera.
Printing
Why does a
message appear
during PictBridge
printing?
There is a
problem with the
printer.
Please refer to the
instruction manual
for your printer.
Question Answer Action