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Troubleshooting, support, and warranties 63
Contacting HP Customer Support
In addition to the Web, you can contact HP by telephone or mail for support and
service for your camera. Prices, availability, and hours of support are subject to
change without notice.
How HP can help
HP's support hotline can help resolve problems with setup, installation,
configuration, and operation.
For questions about operating systems or network configurations, contact your
point of purchase or internal support department. For help with non-HP hardware
or software, please contact the manufacturer.
Before you call
Please have the following information ready before you call:
serial number (found on the bottom of your camera)
product name
date of purchase
Obtaining support within the United States
Free telephone support for one year
Within one year of your purchase, telephone support is provided to you free of
charge. If this is a long distance call for you, long distance charges will apply.
Call (208) 323-2551.
Our support staff is available from 6 am to 10 pm Mountain Time, Monday through
Friday, and 9 am to 4 pm on Saturday.
After the first year
Call (208) 323-2551.
Charges are $25.00 per issue, charged to your credit card. If you think your HP
product might need service, call the Customer Support Center, which can help
determine if service is required.