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Troubleshooting
Check to see the following before asking for a repair. If the suggested solution still cannot restore the
DVD video camera/recorder to normal, do not attempt to repair it yourself, but consult your dealer.
Power supplies
Symptom Cause and Correction
Reference
page
Battery cannot be
charged.
Is the ambient temperature too low or too high?
Charge the battery at 50 – 86ºF (10 – 30ºC).
40
Is the battery abnormally hot?
Remove the battery, leave it for a while to cool down, then charge
it.
Is the DC power cord connected to AC adapter/charger? Unplug
it.
Has the battery been unused for a long time?
Remove the battery, and then reattach it. If the battery is still not
charged, it may be dead: Purchase a new one.
• If the battery does not charge after you try the above four
procedures, it may be dead: Purchase a new battery.
Battery weakens fast Are you using the DVD video camera/recorder where the
temperature is low?
A fully charged battery (DZ-BP14S/DZ-BP7S/DZ-BP14SW/DZ-
BP7SW) may be discharged sooner than usual at low
temperatures. Keep extra batteries on hand.
42
Battery may be dead.
The performance of battery will deteriorate if it is used for an
extended period of time or frequently: Purchase a new battery.
43
The CHARGE indicator
on AC adapter/charger
is blinking.
Is the ambient temperature too low or too high?
Charge the battery in environment where the temperature is 50 –
86ºF (10 – 30ºC).
The battery has possibly discharged excessively. Continue
charging: After a while, the battery will be charged to the
specified voltage, and the CHARGE indicator will light. Then the
battery charge will be completed normally.
40, 41
Power turns off
immediately after being
turned on.
Is battery charged?
Charge it.
40
When power is turned
on, the LCD screen will
turn on and off.
Power goes off
unexpectedly.
Is Power Save set to “On”?
If the powered DVD video camera/recorder is left for as long as 5
minutes without recording or playback with “Power Save: On”
specified, it will automatically turn off to save battery power. To
restart recording in this case, set the power switch to “OFF” and
then set it to “O”. You can also specify “Power Save: Off” to stop
automatic power off.
103
Power cannot be turned
off.
Detach the battery or AC adapter/charger once, and then press
the RESET button of DVD video camera/recorder: Reattach a
power supply to DVD video camera/recorder before turning it on
again.
41, 44, 185