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Troubleshooting
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46
Battery life is short ■ Make sure the correct battery type is installed (see page 51).
■ Insert new/charged batteries (see page 3).
■ See Extending battery life, page 54.
■ Adjust LCD Brightness (see page 36).
■ Turn off the Eye-Fi feature when not in use (see page 41).
Cannot find the
desired picture/video
■ To view pictures stored on a memory card, see page 22.
You cannot take a
picture
■ Turn the camera off, then on again.
■ Depress the Shutter button all the way (see page 10).
■ Insert new/charged batteries in the correct orientation (see
page 3).
■ Memory is full. Transfer pictures to the computer (see page 38),
delete pictures (see page 23), or insert another card.
Memory card not
recognized or camera
freezes with card
■ Remove and reinsert the card (see page 4).
IMPORTANT:
Insert a card until it clicks.
■ Card may be corrupted. Format the card in the camera (see
page 37).
■ Use another memory card. Only SD or SDHC Cards are supported.
The camera gets wet
inside
■ Do not turn on the camera.
■ Wipe off water or debris within 1 hour of submersion in water. If
the camera was used in chemically treated water or saltwater,
rinse it in fresh water, then dry with a soft towel.
■ Remove the batteries and card.
■ Open all doors on camera.
■ Allow camera to dry for at least 24 hours.
■ In the future, keep doors watertight (see page 5).
No sound when
reviewing video
Sound captured in a video can only be heard when the video is played on a
computer or when the camera is connected to a TV (
see page 28
).
Status Solution