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8 Tips and
Troubleshooting
There may be times when questions arise from using your camera. This chapter
can point you in the right direction for finding the answers quickly, so you can
continue using your camera.
Connecting with Your Camera
If you are getting messages on your computer that state you are not connected,
refer to the PDF documents installed with the software, or the online help for
troubleshooting information. If you are connecting to a:
q
Windows-based Serial connection—refer to Serial.PDF
q
Windows-based USB connection—refer to USB.PDF
q
Macintosh computer—refer to Connect.PDF
Communicating with the Computer
If the camera cannot communicate with your computer you may need to adjust
the port and/or speed settings. If you are using a
Windows-based computer, the port and speed setting can be adjusted using the
KODAK DC5000 Camera Controls Software, or the KODAK DC5000 Digital
Access Software (TWAIN Acquire). If you are using a Macintosh computer, the
port and speed settings can be adjusted using the KODAK DC5000 Digital
Access Software (Plug-In Acquire), or the KODAK DC5000 Picture Transfer
Application. Information on using these applications can be found in the online
help for each software application.
Adjusting Your Monitor for Better Viewing
Your monitor display settings may need to be adjusted to view pictures from the
camera. Refer to your computer’s User’s Guide for information on how to adjust
your monitor’s display settings.