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Camera Communications
Problem Cause Solution
Computer cannot
communicate with the camera.
Camera power is off. Turn on the camera.
See page 2.
The Mode dial is not
set to Connect.
Set the Mode dial to
Connect.
Some Advanced
Power Management
utilities on laptops can
turn off ports to save
battery life.
See the Power
Management section
of your laptop User’s
Guide to disable this
feature.
Conflict with another
serial device, such as a
modem or PDA
Refer to the serial
communication or
corresponding section
of your computer
modem, PDA, and/or
operating system
User’s Guide.
Camera is not
connected to serial or
USB cable, or cable is
not connected to the
computer serial or
USB port.
Connect serial or USB
cable to camera and
computer port. Refer
to the online help, or
see Chapter 7,
“Connecting
Your Camera” on page
61.
Port settings in
software may be set to
the incorrect COM
port.
Change the COM port
settings to Auto-
Search or to a specific
COM port. See the
online help.