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Troubleshooting
37
Remove USB cable in
camera
Restart computer if
needed
USB cable is connected to
camera while docked.
Unplug the USB cable from the
camera.
Internal memory
requires formatting
Camera internal memory
is corrupted.
Format the internal memory
(page 19).
Caution: Formatting deletes all
pictures and videos, including
protected files. (Formatting internal
memory also deletes email
addresses, album names, and
Favorites. To restore them, see the
Kodak EasyShare software Help.)
Internal memory
cannot be read (Please
format internal
memory)
No memory card (Files
not copied)
There is no card in the
camera. Pictures were not
copied.
Insert a card (page 7).
Not enough space to
copy files (Files not
copied)
There is not enough space
in the image storage
location you are copying
to (internal memory or the
card).
Delete pictures from the image
storage location you are copying to
(page 21), or insert a new card
(page 7).
Memory card is locked
(Insert new memory
card)
Card is write-protected. Insert a new card (page 7) or
change the image storage location
to internal memory (page 15).
Read-only memory
card, change to
internal memory to
capture
Recording stopped
due to slow memory
card
Do not remove card
until processing
complete
SD/MMC card does not
support write speed.
Older memory cards
process videos slower
than newer cards.
Insert a new card (page 7) or
change the image storage location
to internal memory (page 15).
Memory card speed is
slow
Record video in
internal memory or
change card
Message Cause Solution