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Chapter 8
Troubleshooting
Printer Fails to Power On
Probable Cause
The power supply is not properly connected.
Corrective Action
• Make sure the power cord is connected to the power supply and plugged into a grounded
power outlet or power strip.
• If you are using a power strip, make sure it is turned on.
• If you are using a switched power outlet, make sure the switch is on.
• Make sure the power outlet is supplying power.
• If none of the above corrects the problem, contact Kodak support.
Device not Recognized
Probable Cause
Any of the following can prevent your Kodak printer from reading a connected digital camera, USB
thumb drive, or memory card.
• The camera is turned OFF.
• The USB connector from the camera is not fully inserted in the port.
• The memory card is not completely inserted.
• The memory card is in backwards.
• The memory card file system is corrupt.
• Make sure camera is in “connect” mode (PTP).
• More than one memory card inserted.
• The USB device is not supported.
Corrective Action
• Correct any connection problems and try again.
• If the memory card file system is corrupt, reformat it in your camera.
• Disconnect the unsupported device.
44 Kodak ESP 3 All-in-One