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46 www.kodak.com/go/support
Troubleshooting
Picture is too dark.
■ Turn on the flash (see page 8).
■ Move so there is no more than 11.5 ft (3.5 m) in wide angle and
6.6 ft (2.0 m) in telephoto between the camera and the subject.
■ Use Fill flash (page 8) or change your position so light is not behind
the subject.
■ Increase Exposure Compensation (see page 31).
Camera does not
recognize
SD/MMC card.
■ Purchase a certified SD/MMC card.
■ Reformat the card (see page 30).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
■ Insert a card into the slot, then push to seat (see page 4).
Camera freezes up
when a card is
inserted or
removed.
■ Turn the camera off, then back on.
■ Make sure the camera is turned off before inserting or removing a
card.
Memory card full.
■ Insert a new card (see page 4), transfer pictures to the computer (see
page 40), or delete pictures (see page 16).
Memory card and
internal memory
full.
■ Transfer pictures to the computer (see page 40), then format the card
or internal memory (see page 30).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
If... Try one or more of the following