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Troubleshooting and support
Screen messages
Screen message Try one or more of the following
Create file failed. The device (memory card, USB drive, camera, etc.) you are
trying to copy to is protected.
■ See your device documentation to remove write
protection.
■ Insert or connect a different device.
Write failed. Select another
location.
The frame was unable to copy the picture.
■ Insert a different card or device (page 6).
Unable to create file. Device write
protected or full.
The frame was unable to copy the picture.
■ Insert a different card or device (page 6).
■ Remove write protection, unlock card.
■ Delete pictures from card.
Disk full.