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EN-72
APPENDIX
Troubleshooting Guide
Symptom Possible causes Solutions / Corrective Actions
Power does not
turn on.
Camera suddenly
powers down.
Image is not captured
when the shutter
button is pressed.
Flash does not fire.
Continuous shooting
is not possible.
Cannot transfer files
over a USB connection.
* Load new or fully charged battery.
* Load the battery in the correct direction.
* Close the battery cover correctly.
* Properly connect the AC power
adapter.
* Set the option of POWER OFF to OFF.
* Turn the power back on or charge the
battery.
* Rotate the mode dial to
, P, ,
, or .
* Transfer the desired files to your
computer and then delete unnecessary
files, or use a different memory card.
* Select a different flash mode.
* Select [SINGLE] in the capture mode.
* Insert a new SD memory card.
* Check all connections.
* Install the USB driver on your computer.
* Turn on the camera.
* The battery has run out.
* The battery is not oriented correctly.
* The battery cover is not closed properly.
* The AC power adapter (optional)
is disconnected.
* The function of POWER OFF in the
mode
has been activated.
* The battery has run out.
* The camera is in the
mode.
* Memory is full.
* NO FLASH is selected in flash mode.
* The camera is in BURST/AEB/
(Video)
mode.
* The capacity of the built-in memory or
SD memory card is full.
* USB cable is not connected securely.
* USB driver is not installed.
* Camera is turned off.
EN-73
CARE AND STORAGE
Read this section in its entirety to get the best results from your camera. With proper care, your camera
will provide years of service.
Camera care
Do not subject the camera to shock or impact.
Turn off the camera when transporting.
This camera is neither waterproof nor splashproof. Inserting or removing batteries or the memory
card, or operating the camera with wet hands may damage the camera.
When at the beach or near water, take care not to expose the camera to water or sand. Water, sand,
dust, or salt can damage the camera.
Do not leave the camera under direct sunlight. Do not point the lens directly at the sun; the CCD may
be damaged.
Storage
Store in a cool, dry, well-ventilated area away from dust and chemicals. For long periods of disuse,
store the camera in an airtight container with a silica-gel drying agent.
Remove the batteries and memory card from the camera when not in use for extended periods.
Do not store the camera in an area with naphthalene or mothballs.
During long periods of storage, operate the camera occasionally. When taking the camera out of
storage, check that the camera is functioning properly before using.
Cleaning
If the camera or the outside of the lens is dirty, gently wipe it with a soft, clean, dry cloth. If the camera
or lens comes in contact with sand, gently blow away loose particles. Wiping may scratch the surface.
To clean the lens surface, first blow away any dust or sand, then gently wipe the lens with a cloth or
tissue designed for optics. Use lens cleaning fluid if necessary.
Never use organic solvents to clean the camera.
Never touch the lens surface with your fingers.