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DEFINITY® Enterprise Communications Server Release 7
Console Operations Quick Reference
555-230-890
Issue 3
June 1999
Console Operations
2About This Document
Some button labels on the console, such as Serial Call, span two lines.
Because of line spacing in this document, they are shown across one line of
text, such as
SERIAL CALL.
■ The term “dial keypad” refers to the touch-tone keypad where you dial
(enter) telephone numbers and feature access codes.
■ When referring to lamps, the reference is to one of two types of lamps
found on the attendant console: the status lamps next to the dial keypad and
the lamps associated with feature and trunk buttons. The status lamps next
to the dial keypad have fixed meanings. Those lamps are shown as follows:
Position Available
Lamps associated with feature and trunk buttons are identified by their
button label (such as
NORMAL MODE).
■ Messages appearing on the display are shown as follows:
When the display examples show a value within “arrows” (< >), this
represents a variable that will differ for each example.
■ The term “attendant console” signifies the Model 302B, 302C, or PC
console that usually is found at the front desk. The term “backup
telephone” signifies either a Model 6408, 6424, 8410D or 8434 telephone
with attendant-type feature buttons. Other multiappearance telephones can
be used, but the preferred models are the 6408, 6424, 8410D or 8434.
■ When a procedure refers to a “extension,” the procedure is referring to the
extension number of a user or guest. A guest’s room number and extension
are not always the same.
■ You will hear the following tones during normal operation:
— Dial tone — a steady tone you hear when you select an idle call
appearance.
— Ringback tone — the normal ringing tone you hear after you dial an
extension or outside number.
— Busy tone — a slow on-off-on-off tone you hear when the person
you are calling is busy.
— Reorder tone — a fast on-off-on-off tone you hear when calling
facilities are not available or are out of order.
— Confirmation tone — a three-burst tone you hear after successfully
using a feature access code.
— Intercept tone — a high-to-low tone you hear when a call or feature
access code is not accepted.
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