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Troubleshooting
Technical Notes and Index
Flash does not fire.
• Flash is set to W (off).
• A shooting mode where flash cannot fire is selected.
• Another function that is set now is restricting the flash.
67
75
80
The digital zoom is
not available.
•Off is selected for Digital zoom in the setup menu.
• When Scene auto selector, Portrait, Night portrait, Easy
panorama in Panorama, Pet portrait or 3D photography
is selected in scene mode, the digital zoom cannot be used.
• Other functions that restrict the use of digital zoom are set.
109
46, 47,
51, 53
80
Image size not
available.
Another function that is set now is restricting Image size.80
No sound when
shutter is released.
•Off is selected for Shutter sound under Sound settings in
the setup menu.
•Sports, Museum or Pet portrait is selected in scene mode.
• Other functions that restrict the use of the shutter sound are
set.
• Do not block the speaker.
109
46, 50, 52
80
3
AF-assist
illuminator does
not light.
Off is selected for AF assist in the setup menu. Even when Auto
is set, AF-assist illuminator may not light depending on the focus
area position or scene mode.
109
Pictures appear
smeared.
Lens is dirty. Clean lens. F6
Colors are
unnatural.
White balance does not match light source. 61, E38
Ring-shaped or
rainbow-colored
bands are seen on
the screen or the
shot image.
When the subject is backlit or when shooting with an extremely
bright light source in the display, such as in sunlight, ring-shaped
or rainbow-colored bands may appear on the image.
Change the position of the light source or remove it from the
display, and try shooting again.
–
The image taken
becomes grainy.
As the subject is dark, shutter speed is too slow or ISO sensitivity
is too high.
• Use flash.
• Specify a lower ISO sensitivity setting.
66
61, E45
Problem Cause/Solution
A