F10
Troubleshooting
Technical Notes and Index
Pictures are
blurred.
• Use flash.
• Use vibration reduction or motion detection.
• Use D (Best Shot Selector).
• Use a tripod to stabilize the camera (use with the self-timer for
better results).
• Specify a higher ISO sensitivity setting and resume shooting.
50
97, 97
62
53
62, E37
Bright specks
appear in pictures
shot using flash.
Flash is reflecting off particles in air. Set the flash to W (off). 51
Flash does not fire.
• Flash is set to W (off).
• A shooting mode where flash cannot fire is selected.
• Another function that is set now is restricting the flash.
51
59
64
The digital zoom is
not available.
•Off or Crop is selected for Digital zoom in the setup menu.
• Digital zoom cannot be used with the following shooting
modes.
- When the scene mode is x (Scene auto selector), X (Night
landscape), S (Night portrait),
W (Backlighting) with HDR
set to On, Portrait, Easy panorama, Pet portrait or 3D
photography.
- Smart portrait mode
• Other functions that restrict the use of digital zoom are set.
97
34, 35, 36,
37, 38, 41,
42, 43
45
64
Image mode not
available.
• Another function that is set now is restricting Image mode.
• When the scene mode is set to Easy panorama or 3D
photography, the image size is fixed.
64
41, 43
No sound when
shutter is released.
•Off is selected for Shutter sound under Sound settings in
the setup menu.
•Sports, Museum or Pet portrait is selected in scene mode.
• Other functions that restrict the use of the shutter sound are
set.
• Do not block the speaker.
97
38, 40, 42
64
1
AF-assist
illuminator does
not light.
Off is selected for AF assist in the setup menu. Even when Auto
is set, AF-assist illuminator may not light depending on the focus
area position or scene mode.
97
Pictures appear
smeared.
Lens is dirty. Clean lens. F6
Colors are
unnatural.
White balance does not match light source. 62, E31
Ring-shaped or
rainbow-colored
bands are seen on
the screen or the
shot image.
When the subject is backlit or when shooting with an extremely
bright light source in the display, such as in sunlight, ring-shaped
or rainbow-colored bands may appear on the image.
Change the position of the light source or remove it from the
display, and try shooting again.
–
Problem Cause/Solution
A