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21
Troubleshooting
Problem Cause & solution
The cordless camera
does not work.
LCheck the connections (page 9).
LThe cordless camera is not registered to the base unit.
Register the cordless camera to the base unit (page
13).
The cordless camera’s
indicator is flashing red.
LThe cordless camera is not registered to the base unit.
Register the cordless camera to the base unit (page
13).
LThe cordless camera is out of range. Locate the
cordless camera near the base unit.
The image is faint. LThe camera lens is dirty. Clean it with a soft dry cloth.
LDo not touch the lens directly. Fingerprint may cause an
unclear image.
The image sent from the
cordless camera is poor
on the handset display.
LAdjust the display brightness setting (page 16).
LSelect standard quality mode instead of enhanced
motion mode (page 11).
LThe place where the cordless camera is located is dark.
Improve lighting.
The image sent from the
cordless camera is dark
and difficult to see on the
handset display.
LAdjust the display brightness setting (page 16).
LThere is a strong sunlight or a backlight in the place
where the cordless camera is located. Try shading the
camera’s location.
I cannot connect to the
cordless camera, the
image distorts, or the
image is slow.
LThe cordless camera has lost communications with the
base unit. Move the cordless camera closer to the base
unit, and try again.
LThere is an obstacle such as concrete wall. Move the
cordless camera to the place without an obstacle.
LA microwave appliance is in use. Move the cordless
camera closer to the base unit or use the cordless
camera away from that appliance, and try again.
The camera sensor does
not respond.
LIf you set the audio detection sensitivity to off, the
camera sensor does not respond. Turn this feature on
(page 17).
LWhile a handset is monitoring the cordless camera, the
cordless camera stops detecting sound.
TGA593AL(e).book Page 21 Thursday, April 20, 2006 3:01 PM