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Before Requesting Service
(Problems and Solutions)
Power/Body
The Camcorder power cannot be turned on.
• Is the battery fully charged? Use a fully charged
battery.
• The battery protection circuit may have operated.
Attach the battery to the AC adaptor for 5 to
10 seconds. If the Camcorder still cannot be used,
the battery is faulty.
The Camcorder power is turned off
automatically.
• If you set [ POWER SAVE] to [5 MINUTES]
and do not operate the Camcorder for about
5 continuous minutes, the power is automatically
turned off for tape protection and power
conservation. To resume recording, turn the [OFF/
ON] switch to [OFF]. Then turn it to [ON] again.
(p. 58)
The Camcorder power does not stay on long
enough.
• Is the battery low? If the remaining battery power
indication is flashing or the message [LOW
BATTERY] is displayed, the battery has run down.
Charge the battery or attach a fully charged battery.
(p. 15)
• Has condensation occurred? When you carry the
Camcorder from a cold place into a warm place,
condensation may occur inside it. If so, the power
is turned off automatically, disabling all operations
except for taking cassettes out. Wait until the
condensation indication disappears. (p. 64)
Battery runs down quickly.
• Is the battery fully charged? Charge it with the AC
adaptor. (p. 15)
• Are you using the battery in an extremely cold
place? The battery is affected by ambient
temperature. In cold places, the operating time of
the battery becomes shorter.
• Has the battery worn out? The battery has a limited
life. If the operating time is still too short even
after the battery is fully charged, depending on the
usage, the battery has worn out and can no longer
be used.
The Camcorder cannot be operated though
powered up.
The Camcorder does not operate normally.
• Remove the cassette and then press the [RESET]
button. (p. 70) If normal conditions are not restored
yet, turn off the power. Then, about 1 minute
later, turn on the power again. (Conducting the
above operation when the Access Lamp is on may
destroy the data on the card.)
The cassette cannot be removed.
• Does the power lamp comes on when opening the
cassette cover? (p. 17) Make sure that the battery
and the AC adaptor are properly connected. (p. 15)
• Is the battery in use discharged? Charge the
battery and remove the cassette.
• Close the cassette cover completely, and fully open
it again. (p. 17)
No operation other than cassette removal can
be performed.
• Has condensation occurred? Wait until the
condensation indication disappears. (p. 64)
The Remote Control does not function
(PV-GS35 Only).
• Has the button-type battery of the Remote Control
run out? Replace it with a new button-type battery.
(p. 14)
• Is the setting on the Remote Control correct? If the
setting on the Remote Control is not in agreement
with the [ REMOTE] setting on the Camcorder,
the Remote Control does not operate. (p. 15)
Recording
Recording does not start although power is
supplied to the Camcorder and the cassette is
correctly inserted.
• Is the accidental erasure prevention slider on
the cassette open? If it is open (set to [SAVE]),
recording cannot be performed. (p. 18)
• Is the tape wound to the end? Insert a new
cassette.
• Is the Recording Mode set? When in the Playback
Mode, recording cannot be performed. (p. 25)
• Has condensation occurred? No operation other
than cassette removal can be performed when
condensation occurs. Wait until the condensation
indication disappears. (p. 64)
• Is the cassette cover open? If the cover is open,
the Camcorder may not operate normally. Close
the cassette cover. (p. 17)
The screen has changed suddenly.
• Has the demonstration started? In the Tape
Recording mode, if you set [ DEMO MODE]
>> [ON] without inserting a cassette or a card,
the demonstration starts. For normal use, set this
function to [OFF]. (p. 22)
A cassette cannot be inserted.
• Has condensation occurred? Wait until the
condensation indication disappears.