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For assistance, please call : 1-800-211-PANA(7262) or send e-mail to : consumerproducts@panasonic.com
Limited Warranty
For Product Information, Operating Assistance, Literature Request, Dealer Locations, and
all Customer Service inquiries please contact:
1-800-211-PANA(7262), Monday-Friday 9am-9pm Saturday-Sunday 9am-7am, EST.
or send e-mail to : consumerproducts@panasonic.com
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/ Factory Servicenter:
Ave. 65 de Infantería. Km. 9.5 San Gabriel Industrial Park Carolina, Puerto Rico 00985
Phone (787) 750-4300 Fax (787) 768-2910
MAIL TO :
Factory Servicenters Locations
CALIFORNIA
6550 Katella Avenue
Cypress, CA 90630
800 Dubuque Avenue
S. San Francisco
CA 94080
20201 Sherman Way
Suite 102
Canoga Park, CA 91306
3878 Ruffin Road
Suite A
San Diego, CA 92123
COLORADO
1640 South Abilene
Street Suite D
Aurora, CO 80012
FLORIDA
3700 North 29th Avenue
Suite 102
Hollywood, FL 33020
GEORGIA
8655 Roswell Road
Suite 100
Atlanta, GA 30350
ILLINOIS
9060 Golf Road
Niles, IL 60714
1703 North Randall Road
Elgin, IL 60123
(Pick-up/drop-off only)
MARYLAND
62 Mountain Road
Glen Burnie, MD 21061
MASSACHUSETTS
60 Glacier Drive
Suite G
Westwood, MA 02090
MICHIGAN
37048 Van Dyke Avenue
Sterling Heights,
MI 48312
MINNESOTA
7850-12th Avenue South
Airport Business Center
Bloomington, MN 55425
OHIO
2236 Waycross Road
Civic Center Plaza
ForestPark, OH 45240
PENNSYLVANIA
2221 Cabot Blvd. West
Suite B
Langhorne, PA 19047
TENNESSEE
3800 Ezell Road
Suite 806
Nashville, TN 37211
TEXAS
13615 Welch Road
Suite 101
Farmers Branch, TX
75244
WASHINGTON
20425-84th Avenue
South
Kent, WA 98032
Panasonic Services Company
1705 N. Randall Road,
Elgin, IL 60123-7847
Attention: Camcorder Repair
Please carefully pack and ship, prepaid and insured, to the Elgin centralized repair Factory
Servicenter. While there will be added handling delays, you may bring your unit to one of the
following locations who will then forward the unit to Elgin for repair.
Customer’s in Puerto Rico, please ship or carry in to location below (“Service in Puerto Rico”).
HAWAII
99-859 Iwaiwa Street
Aiea, Hawaii 96701
Phone (808) 488-1996
Fax (808) 486-4369
Web Site: http://www.panasonic.com
You can purchase parts, accessories or locate your
nearest servicenter by visiting our Web Site.
Accessory Purchases:
1-800-332-5368 (Customer Orders Only )
Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032
(6 am to 5 pm Monday - Friday; 6 am to 10:30 am Saturday; PST)
(Visa, MasterCard, Discover Card, American Express, Check)
Product Repairs Centralized Factory Servicenter