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Appendices
20
Wireless LAN related error messages
Communication and send setting errors
Error Message Cause and Solution Refer to
Connection error The camera is unable to establish a connection for some reason.
Check the communication settings.
P.141,
P.152
Send method must be
selected
The [Send Method] setting is not selected in the communication
settings. Select [Send via FTP].
P.148
Cannot connect to access
point
The destination access point is off or otherwise not operating. Check
the access point.
—
Incorrect communication settings. Check the send settings. P.141
The IP address is already
in use
The same IP address as the camera exists in the destination
network. Check the [IP address] in the Detailed Setups [Networks]
tab.
P.141
Conflicting LAN setting The first destination sent to after turning the camera on and the
setting in the Detailed Settings [Network] tab or [Wireless LAN] tab
is different. To send to a destination different from the setting in the
[Network] or [Wireless LAN] tab, change the destination in advance
and restart the camera.
P.141,
P.142
Destination not registered The communication list has not been imported by the camera.
Import the communication list into the camera and try again.
P.148
Invalid key size. If you have changed the option selected for [Crypt/Authentication]
in the [Wireless LAN] tab, check the [Network Key].
• If [WEP/OPEN] or [WEP/SHARED] is selected, enter a key of from 5
to 13 characters ([String]) or 10 to 25 characters ([Hex]).
• If [AES/WPA-PSK], [AES/WPA2-PSK], [TKIP/WPA-PSK], or [TKIP/
WPA2-PSK] is selected, enter a key of from 8 to 63 characters.
P.142
Cannot find access point. Camera could not find wireless LAN access point to which it could
connect using [Simple Connection] > [WPS Button]/ [WPS PIN];
check device and confirm that signal is not blocked and that the
access point is within distance of about 30 m (100 ft.).
P.153
Connection information
not available.
Information required for connection to wireless LAN access point
is not available. Select any option other than [Off] for [Simple
Connection] and try again.
P.153