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Before contacting a sevice center
Symptom Causes Remedy
Remove /re-insert batteries
and switch camera on
Camera malfunction
Incorrect card format
WHITE BALANCE setting is
incorrect
Exposure is excessive
The camera buttons
do not operate
The card error
Color of image
different to original
scene
Images are too
bright
Re-format the card (p.54)
Select appropriate WHITE
BALANCE.(p.42)
Reset exposure
compensation(p.43)
The lens or LCD monitor is
smudged or dirty
The play back display
is not very clear
Clean the lens or LCD
Date imprint function is set to
OFF
Date is not displayed
on the LCD monitor
in the PLAY mode
Switch the Date imprint
function ON (p.60)
Incorrect file name.
(Violation of DCF format)
The images don't
play back
Do not change the image
file name.
Cable connection is incorrect
The camera is off
There are no batteries, the
batteries are exhausted or the
AC adapter is not connected
The operating system is not
Windows 98, 98SE, 2000, ME,
XP/ Mac OS 9.0~10.2.
Alternatively the PC does not
support USB
USB driver is not installed(WIN
98, 98SE only)
When using the
PC’s explorer,
‘Removable Disk’
file does not show
Check the connection
Turn the camera on
Insert new batteries or check
the adapter connection
Install Windows 98, 98SE,
2000, ME, XP/ Mac OS
9.0~10.2 to PC that supports
USB
Install “USB Storage Driver”