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The image is too bright.
• Adjust the exposure (pages 36, 83).
The image colors are not correct.
• Set [Color Mode] to [Normal] (page 99).
• Adjust the [White Balance] (page 85).
White, black, red, purple or other vertical streaks appear, or the whole screen of
the image becomes reddish when you are shooting a very bright subject.
• This is called “smear phenomenon”. This is not a malfunction.
Noise appears in the image when you view the screen in a dark place.
• The camera is attempting to increase the visibility of the screen by temporarily brightening the image
under conditions of low illumination. There is no effect on the recorded image.
The eyes of the subject come out red.
• Set [Red Eye Reduction] to [Auto] or [On] (page 97).
• Shoot the subject at a distance closer than the flash range using the flash.
• Light the room and shoot the subject.
• Retouch the image using [Retouch] t [Red Eye Correction] in the playback mode MENU, or correct
using “PMB”.
Dots appear and remain on the screen.
• This is not a malfunction. These dots are not recorded.
Cannot shoot images in succession.
• You cannot shoot images in succession while the Smile Shutter function is activated.
• The internal memory or a “Memory Stick Duo” media is full. Delete unnecessary images
(pages 43, 114).
• The battery level is low. Insert charged battery pack.
The same image is shot several times.
• [REC Mode] is set to [Burst] (page 81). Or, [Scene Recognition] is set to [Advanced] (page 90).
Cannot play back images.
• Press (Playback) button.
• The folder/file name has been changed on your computer.
• No guarantees are made for playing back, on this camera, files containing images which were
processed on a computer or images which were shot using other cameras.
• The camera is in USB mode. Delete the USB connection (page 136)
• You may not be able to play back some images stored on the “Memory Stick Duo” media shot using
other cameras. Play such images in Folder View (page 50).
• This is caused by copying images on your computer to the “Memory Stick Duo” media without using
the “PMB”. Play such images in Folder View (page 50).
Viewing images