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23-GB
Symptom
Your computer does not
recognize your camera
The camera does not work,
and no operations can be
performed
The Remote Commander
does not work
The connection between the
printer and the Cyber-shot
Station cannot be
established
Cause/Solution
• The camera is turned off.
t Turn on the camera.
• You are not using the supplied USB cable.
t Use the supplied USB cable.
• The USB cable is not connected firmly.
t Disconnect the USB cable from both the
computer and the Cyber-shot Station,
and connect it again firmly. Make sure
that “USB Mode” is displayed on the
LCD screen.
• The camera is not placed on the Cyber-shot
Station correctly.
t Place the camera correctly.
• The USB connectors on your computer are
connected to other equipment besides the
keyboard, the mouse, and the Cyber-shot
Station.
t Disconnect all equipment other than the
keyboard, the mouse, and the Cyber-
shot Station from the USB connectors.
• The camera is not placed on the Cyber-shot
Station correctly.
t Place the camera correctly.
• The AC adaptor is disconnected.
t Properly connect the AC adaptor.
• The battery in the Remote Commander is
dead.
t Replace it with a new one.
• The printer is not PictBridge-compliant.
t Consult with the printer manufacturer.
• The printer is not set for the connection with
the camera.
t Check that the printer is turned on and
can connect with the camera.
• [USB Connect] is not set to [PictBridge] in
the SET UP settings.
t Set it to [PictBridge].