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Troubleshooting
Symptom Cause and/or Corrective Actions
• Disconnect the AC power adaptor from a wall outlet or
remove the battery, then reconnect it in about 1 minute.
Turn the power on. If the functions still do not work, press
the RESET button using a sharp-pointed object. (If you
press the RESET button, all the settings including the date
and time return to the default) (p. 186).
• Charging is completed.
• The battery pack is not properly installed.
c Install it properly (p. 12).
• The POWER switch is not set to OFF (CHARGE).
c Set it to OFF (CHARGE).
• The battery pack is not properly installed.
c Install it properly (p. 12).
• Something is wrong with the battery pack.
c Please contact your Sony dealer or local authorized Sony
service facility.
• The DISPLAY/TOUCH PANEL button is pressed.
c Press the LCD screen lightly.
c Press the DISPLAY/TOUCH PANEL button on your
camcorder or the DISPLAY button on the Remote
Commander (p. 36).
c Adjust the screen (CALIBRATION) (p. 177).
• The mirror mode is activated.
This is not a malfunction.
• The USB cable was connected before installation of the
USB driver was completed.
c Uninstall the incorrect USB driver and re-install the USB
driver (p. 149).
Types of trouble and their solutions
No function works though the power
is on.
While charging the battery pack, the
CHARGE lamp does not light up.
You cannot charge the battery pack.
While charging the battery pack, the
CHARGE lamp flashes.
The buttons do not appear on the
touch panel.
The buttons on the LCD screen do
not work.
The indicators appear mirror-
reversed in the viewfinder or on the
TV screen.
Image data cannot be transferred by
the USB connection.
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