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Troubleshooting
Troubleshooting
If you experience trouble with the camera, try the following solutions.
Be aware that by sending the camera for repair, you give consent that the contents of the
internal memory, Music files may be checked.
1 Check the items on pages 121 to 130.
If a code such as “C/E:ss:ss” appears on the screen, see page 131.
2 Remove the battery pack, wait for about one minute, re-insert the battery pack,
then turn on the power.
3 Initialize the settings (page 85).
4 Consult your Sony dealer or local authorized Sony service facility.
Battery pack and power 121
Shooting still images/movies 121
Viewing images 125
Deleting 125
Computers 126
“Memory Stick Duo” 127
Internal memory 127
Printing 128
PictBridge compliant printer 128
Others 129
Click one of the following items to jump to the page explaining the symptom and cause or the
appropriate corrective action.