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Troubleshooting
The image is too bright.
• Adjust the exposure (page 55).
The image colors are not correct.
• Set [Color Mode] to [Normal] (page 64).
• Set [Color Filter] to [Off] (page 65).
Vertical streaks appear when you are shooting a very bright subject.
• The smear phenomenon is occurring and white, black, red, purple, or other streaks appear on
the image. This phenomenon is not a malfunction.
The whole image becomes reddish when you shoot something bright.
• This phenomenon is called smear. It may occur in the or (Soft Snap) mode, etc., when
the shutter speed is fast or when the F value is small. There is no effect on the recorded image.
Noise appears in the image when you view the screen in a dark place.
• The camera is attempting to increase the visibility of the screen by temporarily brightening
the image under conditions of low illumination. There is no effect on the recorded image.
The eyes of the subject come out red.
• Set [Red Eye Reduction] to [On] (page 63).
• Shoot the subject at a distance closer than the flash range using the flash.
• Light the room and shoot the subject.
• Retouch the image using [Red Eye Correction] (page 72).
Dots appear and remain on the screen.
• This is not a malfunction. These dots are not recorded (page 2).
The image seen through the finder does not match with the actual recordable
range.
• The parallax phenomenon is occurring when the subject is close. In this case, to confirm the
recordable range, use the LCD screen.
• Images cannot be confirmed through the finder while the digital zoom is in use.
Cannot shoot images in succession.
• The internal memory or “Memory Stick Duo” is full. Delete unnecessary images (page 42).
• The battery level is low. Insert the charged battery pack.
The same image is shot several times.
• [REC Mode] is set to [Burst]. Or, [Scene Recognition] is set to [Advanced] (pages 53, 54).