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Troubleshooting
Troubleshooting
Printing is canceled.
• Confirm that you have disconnected the cable for multi-use terminal before the
(PictBridge Connecting) mark disappears.
Cannot insert the date or print images in the index mode.
• The printer does not provide these functions. Consult the printer manufacturer as to whether
the printer provides these functions or not.
• The date may not be inserted in the index mode depending on the printer. Consult the printer
manufacturer.
“---- -- --” is printed on the date-inserted part of the image.
• The image does not have the recording data so the date cannot be inserted. Set [Date] to [Off]
and print the image again (page 117).
Cannot select the print size.
• Consult the printer manufacturer as to whether the printer can provide the desired size.
Cannot print the image at the size selected.
• When you use paper of a different size after connecting the printer to the camera, disconnect
and then reconnect the cable for multi-use terminal.
• The print setting of the camera differs from that of the printer. Change the setting of either the
camera (page 117) or the printer.
Cannot operate the camera after canceling printing.
• Wait for a while as the printer is carrying out the cancellation. It may take some time
depending on the printer.
Cannot reset the file-number.
• If you replace a recording medium, you cannot initialize file numbers with the camera. To
initialize file numbers, perform [Format] (pages 82, 84), and then perform [Initialize]
(page 85). However, the data on the “Memory Stick Duo” or the internal memory will be
deleted and all settings, including date, will be initialized.
The camera does not function with the lens portion extended.
• Do not attempt to force the lens that has stopped moving.
• Insert a charged battery pack, then turn on the camera again.
• Never remove the battery pack/“Memory Stick Duo” when the access lamp is lit. This may
cause damage to data in the “Memory Stick Duo”/internal memory.
Others